Having your own successful business can be one of the most rewarding things in life. You get to be your own boss, choose your own hours and have the opportunity to make some great money.

Despite all the benefits, having to deal with customers when they demand can cause stress and trap us. In today's fast paced world, customers demand an answer now. If you do not answer your phone they will simply call the next business listed in the Yellow pages or Google. Quite often, the more successful the business becomes, the more demanding it is on our time.

Most self employed people and business owners are making good money so it makes more sense, both financially and professionally, to have someone else focus on running the everyday sales and administration, while you work on growing your business.

Imagine not having the phone in your ear 24/7 or not having to call customers back at the end of the day. Enjoy the family time you’ve missed and be able to take that holiday you’ve longed for, knowing your business will run just fine while you are away!

This is the perfect solution for a lot of small to medium businesses who do not require a full time secretary or are only open part time. By sharing this load you will have your customers managed during the 8 hour business day for the investment of only the time you require. All our consultants receive regular on the job training to improve their sales skills and time management. This will result in an increased conversion rate which in turn, will pay for our services.

Packages are individually customised for each business. One of our consultants will take the time to understand your business and work out the best way to get the results you are after. These are some of the services we can do for you:

When your call comes in the consultant will treat the call as you requested, whether it be:

• Convert the sale
• Organise an appointment or quote
• Email or mail an information pack
• Gather more information about your customers; this information will be put in a confidential database with email's, mobile numbers, purchase history etc, allowing you to send out special offers to specific customers.
• Organising your staff and events
• Assisting with marketing promotions
• Help with streamlining your systems to save you time and money.
• Having a location only 10 minutes from Melbourne CBD, making cash payments and pick ups accessible.
• Bank deposits will be made on a daily basis.
• Mass SMS/Email marketing to your customers or before an event.

You will be emailed every week with:

• Reports on number and length of calls
• Where your calls are coming from and their result; allowing you to see returns from your marketing expenses
• How much time has been put into your business

Please visit our Testimonials page

Get the BSN eBook on Ways to improve your business management now. We'll also keep you up to date with news of what is available for Business Support around Australia.

We do not sell or rent our electronic mailing list to anyone at anytime for any reason. We hate spam as much as you do. You may remove yourself from the list anytime you choose with the unsubscribe link at the bottom of every eNewsletter/ eBook.

To find out more, please call us on 1300 300 977. Alternatively, complete the form on the Contact Us page and one of our consultants will call you on the next business day.